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Zenor

02 · Workflow automation

AI does the first pass.People decide.

AI customer service, inquiries and quoting, and ERP, CRM and operations dashboard integration, so your people spend their time on customers and judgment.

Sound familiar?

  • Reading inquiry emails,attachments and specs every day

  • Pricing references spread across the NAS and past deals

  • The more scattered the data,the slower the reply

What we deliver

  1. 01

    Reads email and attachments

    Picks out the products, specs and quantities in each inquiry.

  2. 02

    Searches company knowledge

    The NAS, product databases and existing documents.

  3. 03

    Drafts the quote

    Gathers the pricing basis and lists what still needs confirming.

  4. 04

    Drafts the reply

    Sent only after sales approves it.

  5. 05

    Connects your systems

    AI customer service, ERP, CRM and operations dashboards.

Price, lead time and payment terms are always confirmed by sales.

Who it's for

  • Sales teams handling heavy inquiry and email volume

  • Manufacturers and traders with data in many systems

  • Companies that want management information in one place

FAQ

Will automation replace our sales team?

It rearranges the work between people and systems. AI cuts repetitive searching and sorting; sales spends the time on customer needs, deal judgment and relationships.

What if the AI gets something wrong?

AI only produces drafts and items to confirm. Key commercial terms go out after a person approves them.

Can we keep our ERP and CRM?

Yes. We first assess what suits AI, what classic automation already covers, and what needs integrating, then decide how.

Tell us the problem

Where to start